|
|
*Proco Technologies and Westco Services are fictitious names for
actual companies. The company names and office locations
have been changed to protect client confidentiality for the
purpose of this case study.
Situation
Westco was a
professional services company with 6 office locations in
3 states. Proco is a professional services company
with a single office location near Albany, NY, which had
acquired Westco. Proco had a need to integrate the
business operations and IT infrastructures of the two
companies.
Technologies Involved
-
Microsoft Windows
Server 2003 / Active Directory
-
Microsoft
Exchange Server 2003
-
TrendMicro
NeatSuite (antivirus)
-
Symantec
Brightmail (e-mail antivirus / spam filter)
-
IPSwitch WhatsUp
Gold (network monitor)
The Process
We applied the
following proven methodology to this project:
-
Reviewed Current
Environment
-
Document
Objectives / Solution Requirements
-
Create Solution
Design and Obtain Client Approval
-
Create Detailed
Implementation Plan
-
Perform
Implementation
-
Provide As-Needed
Ongoing Support
Current Environment
| |
Proco |
Westco |
| |
|
|
|
Office Locations and
Users |
1 Office Location / 30
Users
|
6 Office Locations / 70
Users
- Buffalo, NY: 32
- Pittsford, NY: 12
- New Hartford, NY:
4
- Harrisburg, PA: 6
- Philadelphia, PA:
12
- Alexandria, VA: 4
|
|
Primary Applications
and Services |
- Active Directory
- MS Exchange 2003
- File & Printer
Sharing
- QuickBooks
Accounting
|
- Active Directory
- MS Exchange 2003
- File & Printer
Sharing
- MS Dynamics Great
Plains
- MS Dynamics CRM
- MS BizTalk
|
|
Network Security
|
- Cisco PIX
Firewall
- Symantec
Brightmail spam filter
- TrendMicro
Antivirus
- MS WSUS (patch
management)
- MS ISA Server
(reverse proxy)
- Symantec Backup
Exec
- IPSwitch WhatsUp
Gold
- Multiple network
segments
|
- WatchGuard
Firewall
- Outsourced spam
filter
- CA eTrust
Antivirus
- Symantec Backup
Exec
|
Objectives / Solution
Requirements
Establish standards
for combined company and consolidate all network
resources:
Because the name of
the combined company would be Proco, it was determined
that references to Westco would be replaced with
references to Proco wherever feasible.
Solution Design
-
Single Active
Directory Forest / Domain
-
Singled MS
Exchange organization
-
Common shared
folder hierarchy with replication across locations
via DFS / FRS (Distributed File System / File
Replication Service)
-
Standardize
platforms to lower total cost of ownership
-
Accounting
via MS Dynamics Great Plains
-
Perimeter
security via Cisco PIX / ASA firewalls
-
Spam filter
via Symantec Brightmail
-
AntiVirus via
TrendMicro NeatSuite
-
Exchange
Server(s)
-
Windows
Servers
-
Windows
Desktops
-
Data backup
via Symantec BackupExec
-
Patch
Management via MS WSUS
-
Network
monitor via IPSwitch WhatsUp Gold
Implementation
In order to meet satisfy the solution
requirements with the least possible disruption to end users and
while minimizing costs, the following implementation plan was
proposed and accepted by the client:
-
Rename Proco domain
to Proco-HQ
-
Rename Westco domain
to Proco
-
Create domain trust
relationships between Proco and Proco-HQ
-
Migrate all network
resources from Proco-HQ domain to Proco domain,
including
-
Enabled network
monitoring for all critical network components via
IPSwitch WhatsUp Gold
-
Deployed TrendMicro
antivirus client to all Windows servers and workstations
-
Routed all inbound
internet e-mail via Symantec Brightmail spam filter
-
Decommissioned Proco-HQ
domain
Benefits Summary
-
All work completed over a single weekend,
allowing for a very efficient and cost-effective migration.
-
No unplanned downtime and no disruption
to business operations.
-
The consolidated IT infrastructure
satisfied all client requirements and allowed the combined
company to function as a single enterprise.
|
| |
IntegralONE Network Solutions, LLC
251 New Karner Road - Suite 929, Albany, NY 12205
Phone: 518-464-4014 Fax: 518-464-4015 E-Mail:
Info@integralONE.net
©2007
IntegralONE Network Solutions, LLC
|