Technologies Involved

• Microsoft Windows Server 2003 / Active Directory

• Microsoft Terminal Services

• Wyse WinTerm thin-client devices

• AVG AntiVirus

• i|ONE Network Management Suite

• SonicWALL firewall appliances

The Process

We applied the following proven methodology to this project:

• Reviewed Current Environment

• Document Objectives / Solution Requirements

• Create Solution Design and Obtain Client Approval

• Create Detailed Implementation Plan

• Perform Implementation

• Provide As-Needed Ongoing Support

Current Environment

Office Locations and Users	15 Office Locations / 100 Users Albany, NY Colonie, NY Duanesburg, NY Glenmont, NY Glens Falls, NY Greenwich, NY Halfmoon, NY Lake George, NY Latham, NY Malta, NY Nassau, NY Niskayuna, NY Ravena, NY Troy, NY Wynantskill, NY
Primary Applications and Services	Windows XP Home Edition MS Office 2003 Adobe Photoshop Internet Explorer
Network Security	NetGear Firewalls Symantec AntiVirus
Observations	Branch Office Support Existing support model for branch offices and remote users was inefficient, thus increasing total cost of ownership.   WorkGroup Configuration Lack of centralized directory services makes centralized administration of network resources unfeasible, thus increasing total cost of ownership.   Desktop Operating Systems Widespread use of Windows XP – Home Edition poses support challenge, as such workstations cannot be centrally administered via Active Directory.   Patch Management Lack of centralized patch management solution, makes environment unnecessarily vulnerable to system compromise from emerging malware threats (viruses, spyware, etc).

Objectives / Solution Requirements

Relco requested that IntegralONE make recommendations to address the following:

• Network security

• Good overall application performance and stability

• Ease of use and support

• Scalability to support future growth

• Reduced Total Cost of Ownership

Solution Design